Building Relationships for Success in Sales


If are you in the business of sales, then they are in the business of building relationships. In this course, students will discover that the business of all sales professionals is making friends and building relationships, no matter the size of the company or the type of market

This course will teach students the following:

The benefits of developing a support network of connections.

How building relationships can help you develop a solid business base.

How to apply communication techniques to build a contact network.

The key elements of strong working relationships, how to employ these elements in their working relationships, and more.



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Course Outline:

Customer Focused Selling

Understanding Effort vs. Results

Considering the Possibilities

Influences at Work

Building Customer Connections

About Dale Carnegie

Carnegie’s Principles

Active Listening

Asking Questions

Organizing Your Network

Case Study