Closing The Generation Gap In The Workplace
Baby Boomers. Generation X. Millennials. Workplaces these days can be comprised of people from all of these generations. And because each generation was shaped by different experiences, which resulted in divergent values, they may have difficulty getting along.
This online generation gap course explores the generational divide and shows how organizations can make diversity an advantage. It examines common terms and demographic breakdowns, what different generations expect in the workplace, and what recruiting techniques appeal to different generations. Supporting tools, such as succession planning, leadership, coaching, mentoring, and retention strategies, are also covered.
Session One: Course Overview
Session Two: History in Brief
Session Three: Finding Common Ground
Session Four: Silents, Boomers, X’ers, Millennials, and Gen Z
Session Five: Recruiting that Bridges the Gap
Session Six: Pre-Assignment Review
Session Seven: Creative Solutions
Session Eight: The Value of Planning
Session Nine: Developing Targeted Retention Strategies
Session Ten: What We Really Want
Personal Action Plan
Recommended Reading List
Pre- and Post-Course Assessment Answer Key