Closing The Generation Gap In The Workplace

Baby Boomers. Generation X. Millennials. Workplaces these days can be comprised of people from all of these generations. And because each generation was shaped by different experiences, which resulted in divergent values, they may have difficulty getting along.

This online generation gap course explores the generational divide and shows how organizations can make diversity an advantage. It examines common terms and demographic breakdowns, what different generations expect in the workplace, and what recruiting techniques appeal to different generations. Supporting tools, such as succession planning, leadership, coaching, mentoring, and retention strategies, are also covered.