Conducting Effective Performance Reviews
$49.00
A performance review meeting is an important aspect of the career planning of HR consultants, managers, and supervisors.
This course will help you to, among other things, recognise the importance of having a performance review process for employees; how to work with employees to set performance standards and goals; skills in observing, giving feedback, listening, and asking questions; an effective interview process and the opportunity to practice the process in a supportive atmosphere.
Description
Course Outline:
Session One: Course Overview
Session Two: Performance Appraisals Done Well
Session Three: Errors We Make
Session Four: Types of Performance Reviews
Session Five: The Performance Management Process
Session Six: Goals with SPIRIT
Session Seven: The Performance Management Cycle
Session Eight: Setting Standards
Session Nine: Creating a Performance Development Plan
Session Ten: Feedback and Communication
Session Eleven: Listening Skills
Session Twelve: Communication Strategies
Session Thirteen: Giving Feedback
Session Fourteen: Accepting Criticism
Session Fifteen: Planning the Interview
Session Sixteen: The Interview
Session Seventeen: Goal Setting Role Play
Session Eighteen: Providing Feedback
Session Nineteen: Coaching
Session Twenty: Appraisal Preparation
Session Twenty-One: The Interview
Session Twenty-Two: Maintaining Performance
Session Twenty-Three: Handling Performance Problems
Session Twenty-Four: The Part Where Someone Gets Fired
Session Twenty-Five: Pre-Assignment Review
Session Twenty-Six: Performance Management Checklists
Recommended Reading List
Post-Course Assessment
Personal Action Plan