Digital Transformation


Digital transformation looks different for every business, but at its core, it means altering how a company operates with the addition of technology and with the goals of improving the customer experience and the workplace. This course will teach you about this concept, and what companies in different industries are doing, as well as best practices so you can do it yourself.

  • Visa Card
  • MasterCard
  • American Express
  • Discover Card
  • PayPal


Course outline

Session One: Course Overview

Session Two: Digital Transformation – What Is It? Why Does It Matter?

Session Three: Where Do We Start?

Session Four: Who Is Doing It Well?

Session Five: Awareness Is The First Step

Session Six: Let’s Do This

Session Seven: Make A Plan

Personal Action Plan

Recommended Reading List

Post-Course Assessment