Employee Dispute Resolution: Mediation through Peer Review

Employees looking to develop a formalized procedure where they can comfortably ask important questions and challenge old ways of thinking will find great value in this course.

Students will learn employee dispute resolution; meditation skills; what an effective peer review consists of; how to select a facilitator or panel, and what responsibilities are allocated to each; sophisticated communication skills, including questioning and probing techniques; and the valuable particulars of the hearing process, from inception to a decision.