Facilitation Skills


Teach people how to effectively facilitate meetings with this two-day training workshop. Developed to make core facilitation skills better understood and readily available to any organization, the materials and ideas contained in this course have been tested and refined over 20 years of active facilitation in all types of settings.

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Course outline

Session One: Course Overview

Session Two: Defining Your Role

Session Three: How Facilitators Work

Session Four: Establishing Ground Rules

Session Five: Content and Process

Session Six: Types of Thinking

Session Seven: Handling Controversial Issues

Session Eight: Communication Skills

Session Nine: Listening For Common Ground

Session Ten: Common Facilitation Techniques

Session Eleven: Providing Effective Feedback

Session Twelve: Managing Divergent Perspectives

Session Thirteen: The Language of Facilitation

Session Fourteen: Building Agendas

Session Fifteen: Dealing with Difficult Dynamics

Session Sixteen: Building Sustainable Agreements

Session Seventeen: Stages of Team Development

Session Eighteen: Analysis Tools

Recommended Reading List

Post-Course Assessment