Leadership Skills For Supervisors


This course takes a unique perspective on the topic of Management Skills. it is designed to teach participants the essential skills of leadership: communication, coaching, and managing conflict. Perfect for those who are new to a supervisor role, this course provides lessons in prioritizing, planning, and managing time; identifying your primary leadership style; determining ways to meet the needs of employees; and exploring ways to solve problems.

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Course Outline:

Session One: Course Overview

Session Two: Pre-Assignment Review

Session Three: What’s Your Type? How About Mine?

Session Four: Understanding Leadership

Session Five: Manage Your Time and Your Energy

Session Six: The Commitment Curve

Session Seven: Employee Development Models

Session Eight: Dealing with Conflict and Difficult Issues

Session Nine: What Successful Leaders Do

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan