Overcoming Objections to Nail the Sale
In this course, students work through objections effectively and convert those prospects to sales. You’ll learn how to plan and prepare for objections so that you can handle customer concerns, reduce the number of objections they encounter, and improve their averages at closing sales.
Session One: Course Overview
Session Two: Building Credibility
Session Three: Your Competition
Session Four: Critical Communication Skills
Session Five: Observation Skills
Session Six: Handling Customer Complaints
Session Seven: Overcoming Objections
Session Eight: Handling Objections
Session Nine: Pricing Issues
Session Ten: How Can Teamwork Help Me?
Session Eleven: Buying Signals
Session Twelve: Closing the Sale
Recommended Reading List
Personal Action Plan