Process Improvement with Gap Analysis


Process improvement refers to proactively identifying, analyzing, and improving upon existing business practices in order to improve the efficiency and accuracy of those processes. This systematic approach helps to reduce overall completion time, improve the quality of the output, and identify wasted efforts, ensuring that operations run smoothly. Gap analysis is a method of improvement through comparing actual performance with desired performance, and is among skills that are in demand for organizations in today’s business climate.

It covers different methods of gap analysis, how to perform each stage of the gap analysis process, and how to create a gap analysis report.

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Course outline

Session One: Course Overview

Session Two: What is Gap Analysis?

Session Three: The Gap Analysis Process

Session Four: Supporting Tools

Session Five: Creating a Gap Analysis Report

Session Six: Test Driving

Pre-Assignment Review

Recommended Reading List

Post-Course Assessment