Reading Body Language as a Sales Tool


Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales

This course will help participants learn about body language and apply that knowledge to improve communication.

At the end of the course, students will understand the implications of space during a conversation, understand the nuances of body language, know how to use techniques to build rapport, to think about how they project themselves, and to consider the message behind the words, along with acquiring other useful information.


  • Visa Card
  • MasterCard
  • American Express
  • Discover Card
  • PayPal


Course Outline:

Session One: Course Overview

Session Two: Body Language

Session Three: Give Me Some Space!

Session Four: What’s Your Face Saying?

Session Five: What’s Your Body Saying?

Session Six: Pre-Assignment Review

Session Seven: Mirroring and Leading

Session Eight: Monitoring Your Posture

Session Nine: Dressing Up

Session Ten: Shaking Hands

Session Eleven: How Are You Doing?

Recommended Reading List

Post-Course Assessment

Personal Action Plan