Reading Body Language as a Sales Tool
Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales
This course will help participants learn about body language and apply that knowledge to improve communication.
At the end of the course, students will understand the implications of space during a conversation, understand the nuances of body language, know how to use techniques to build rapport, to think about how they project themselves, and to consider the message behind the words, along with acquiring other useful information.
Session One: Course Overview
Session Two: Body Language
Session Three: Give Me Some Space!
Session Four: What’s Your Face Saying?
Session Five: What’s Your Body Saying?
Session Six: Pre-Assignment Review
Session Seven: Mirroring and Leading
Session Eight: Monitoring Your Posture
Session Nine: Dressing Up
Session Ten: Shaking Hands
Session Eleven: How Are You Doing?
Recommended Reading List
Personal Action Plan