Skills You Need For Workplace Success


A number of studies identify the key skills that workers need to be successful in the workplace. Eight of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking and Emotional Intelligence. These skills can be enhanced through training.

Sessions in this course give students the grounding they need in a range of skills that have been identified as being vital to workplace success.

  • Visa Card
  • MasterCard
  • American Express
  • Discover Card
  • PayPal


Course outline

Session One: Course Overview

Session Two: Being a Team Player

Session Three: Flexibility

Session Four: Problem Solving

Session Five: Resourcefulness

Session Six: Feedback

Session Seven: Self-Confidence

Session Eight: Creative Thinking

Session Nine: Emotional Intelligence

Recommended Reading List

Post-Course Assessment

Personal Action Plan