Telemarketing: Using the Telephone as a Sales Tool

This course will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also talk about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call.

The Telemarketing: Using the Telephone as a Sales Tool training workshop instructs students on how to make dramatic improvements to their results, by sharpening their communication skills, developing trust and respect with customers and colleagues, warming up their sales approach, making positive impressions, learning negotiation strategies to improve sales results, and the use of scripting.